Effective Date: 15 May 2025

1. Introduction

Digismile Group Dental Clinic is committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following data:

  • Personal Identification Information: Name, email address, phone number, date of birth, and postal address.

  • Medical Information: Health records, treatment plans, and medical history relevant to dental care.

  • Technical Data: IP address, browser type, and browsing behavior collected through cookies and analytics tools.

3. How We Use Your Information

We use your data to:

  • Provide dental services and manage appointments.

  • Communicate with you regarding treatments, reminders, and updates.

  • Improve our website and services through analytics.

  • Comply with legal obligations and regulatory requirements.

4. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Healthcare professionals involved in your treatment.

  • Service providers who assist in operating our website and services (e.g., Zoho CRM, Google Analytics).

  • Regulatory bodies, if required by law.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. Third-party services such as Google Analytics, Google Ads, YouTube, and Zoho SalesIQ may also set cookies. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

8. Your Rights

Under data protection laws, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data.

  • Object to or restrict processing of your data.

  • Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at info@digismilegroup.co.uk.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.